Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We collect information automatically when you:

• Visit our website
• Use our products with connected features
• Interact with our social media pages
• View or click on our ads

We use cookies, web beacons, and other tracking technologies to collect some of this information. For more information about these technologies, please see our Cookie Policy.

2.3 Third-Party Sources

We may receive information about you from other sources, including:

• Business partners
• Marketing agencies
• Data analytics providers
• Social media platforms

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our website and products
• Process transactions and send related information (such as confirmations and invoices)
• Send administrative information (such as changes to our terms, conditions, and policies)
• Communicate with you about products, services, offers, and events
• Respond to your comments, questions, and requests
• Provide customer service and technical support
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and other illegal activities
• Personalize your experience and deliver content and product offers
• Develop new products and services
• Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.5 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4.6 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.7 Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis or other business purposes.

5. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Update

You can review and change your personal information by logging into your account settings.

5.2 Deletion

You may request deletion of your personal information, subject to certain exceptions provided by law.

5.3 Data Portability

You may request that we provide you with your personal information in a structured, commonly used, and machine-readable format.

5.4 Objection and Restriction

You may object to our processing of your personal information or request that we restrict the processing of your personal information.

5.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

5.6 Exercising Your Rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there. Your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our website and products are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

10. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

10.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off in our systems.
• Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: May be set through our site by our advertising partners to build a profile of your interests.

10.2 Managing Cookies

Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: